Booking Policy



Booking Policy

Updated September 7, 2021

  • Online booking is required for all classes.
  • Classes are open for booking 30 days in advance.
  • Book via our website schedule or Mobile App
  • Beginning September 13th, 2021, we will be required to ask for proof of your first vaccination. After October 24th you will need both. This applies to all guest taking part in in-person classes.
  • Please be prepared to present your proof of vaccination upon check-in to be able to attend class.
  • Thank you for your cooperation with our staff and teachers who are only adhering to government mandate.
  • For more information on how to get your vaccine passport visit: https://www.healthgateway.gov.bc.ca/vaccinecard

New Members

  • Please arrive 15 mins before the start of class.
  • The studio is open 30 mins prior to class start time.
  • Please remove your shoes when you arrive and place them out of the way.
  • Please come to class clean and wear deodorant. {One of the Niyamas in Yoga is Saucha cleanliness}
  • Bring a mat & towel
  • Arrive on time. Studio doors are locked just before the start of class.
  • Let your Instructor know if you are working with an injury or limitation.
  • Drink plenty of water 2 hours prior to class, avoid coming to class if dehydrated.
  • Replenish salts and minerals lost from sweating with an electrolyte drink after class.
  • Have fun and respect your body. {Ahimsa in yogic tradition means to do no harm}
  • All membership contracts are non-refundable and non-transferable. You may pause your auto-pay contract for up to 3 weeks for travel. Email us here to pause: bambuhotyoga@gmail.com

Waitlist

  • You will be automatically moved into class from waitlist up until the day of class.
  • The day of class it will be up to you to add yourself if the spot opens.
  • Make sure your email notifications are turned on, you will be notified by email if you made it into class from waitlist— if you no show there is a fee of $20.

Cancellations

  • You may cancel your booking anytime up to 8 hours before the start of class.
  • Late cancels within the 8 hour window will be subject to a $20 fee if the spot is not filled by waitlist.
  • No shows will be automatically charged $20 *exception: if you now show or late cancel due to an onset of cold or flu like symptoms email us right away and we will waive the fee.

Refunds

All memberships are nonrefundable and nontransferable. All retail items are final sale.